We Got You Covered
Are there ID or minimum age requirements to enter the event?
Yes. This is a 21+ event. A valid, government-issued ID is required to obtain a wristband. No exceptions.
What are gate hours?
Gate will be open for entry during these hours:
Friday Noon – Midnight
Saturday 10 a.m. – 10 p.m.
Sunday No Entry Allowed
**NO INS AND OUTS**
Can I leave the festival and come back?
No. We have a strict no ins and outs policy.
Where is the festival held?
Blue Mountain Event Center
7250 Mitchell Mill Road, Wilseyville, California
Will there be cellphone service on-site?
No. There is no cellular service or wifi on-site, so make plans to be off-grid for the weekend.
Can I bring a pet?
No. This includes emotional support animals.
Only ADA-compliant service animals are allowed
Will there be potable drinking water?
Yes. However, we recommend you bring your own water, given that the on-site water source is a pumped well.
Will there be bathrooms or showers?
Yes. We will have porta-potties on-site. Showers are also available for a small fee.
How can I get involved?
Please visit our homepage for different ways you can become part of this community. Applications will be open soon!
Will there be food and merch vendors?
Yes. Please stay tuned for our vendor list.
Will there be workshops?
Yes. Please stay tuned for workshop schedules.
Can I spin fire?
No. Due to fire concerns, unauthorized fire performances are prohibited.
What if I have a medical or emotional emergency?
We have a hired a Medical Services team and will also have a Peer Support Team onsite to assist you.
Will there be a 2-Day GA Pass?
Yes. See 2-Day GA Pass for details.
Does my GA Pass include tent camping?
Yes. All 3-Day or 2-Day GA Passes guarantee on-site tent camping. If you would like to camp in your RV, please purchase an RV Camping Pass in addition to your GA pass.
Can I buy tickets at the festival entrance?
No. You must purchase your ticket ahead of time. If you have not purchased a ticket prior to the end of online ticket sales, you will be turned away at the gate.
Do I need a physical ticket to get into the festival?
No. You will be given a QR code when you purchase your ticket. Download the QR code to your phone. There is no cellular or wifi service at the festival grounds, so please make sure you save the QR Code to a place you can access it without service.
Do I need a 3-Day (or 2-Day) GA Pass if I have an RV Camping Pass?
Will I get a wristband in the mail?
No. Your wristband will be given to you after your ticket is scanned at the gate.
What if I can no longer attend the event, can I get a refund?
No. All sales are final, no refunds. However, you can resell your ticket via our Discord
What happens if the event gets canceled?
In the event Starvibes Campout is rescheduled or postponed, your purchase will automatically be honored for the newly rescheduled date.
I have tickets from the 2022 event. What should I do?
Your 2022 ticket will automatically be upgraded to a 2023 ticket. You should receive an email containing your updated 2023 ticket around the first week of June 2023.
Can I update my name on the ticket if I misspelled it?
Yes. You should be able to do it directly through the ticketing site. If you have any issues please contact us at email@example.com for further assistance.
Who can I contact for questions regarding ticketing?
If you are experiencing issues with the ticket purchase process, please contact firstname.lastname@example.org for further assistance.
Can I set up camp anywhere on the festival grounds?
No. We have designated areas for tent camping, and separate areas for RVs and vans. Please respect your camping placement personnel and any posted no camping signs.
Will Car Camping Camping be offered?
No. Tent camping is less than a 5 minute walk away from where you park. Bring a wagon and make some friends for help if you need it! If you have any specific ADA needs, please inform the gate personnel when you enter.
What is the difference between the RV Passes?
Vehicle size. One applies to any recreational vehicle, bus or towable with a combined total length shorter than 27 feet. The second one, to a total combined length of over 27 feet long. Vehicle Size Matters. See RV Passes for further details.
Are there showers in the campgrounds?
Yes. We offer showers for a small fee.
Can we have campfires, charcoal grills or other open flames?
No. Campfires, charcoal grills, and other open flames are prohibited due to fire hazard concerns. Only portable butane stoves are allowed.
What is the Sound System Policy?
No. Renegade or unauthorized sound systems are prohibited and will be shut down by security.
Are generators allowed?
No. Due to fire concerns, unauthorized generators are prohibited.
Can we leave/dispose our trash onsite?
No. This is a leave no trace event. Please pack out everything that you pack in.
Can I bring my children?
This is a 21+ event only. No exceptions.
Who can I contact if I have an inquiry?
Feel free to shoot us an email at email@example.com.